FAQ & HELP

SHIPPING LOCATIONS

We Ship Worldwide. If for whatever reason you are having any issues with shipping to your location please Contact us at Help@DonutsDumbbellsDreams.com

*** THE ORIGINAL "DREAM BIG" COLLECTION ONLY SHIPS TO US & CANADA ***

SHIPPING TIMES

Shipping & Processing times are incredibly important to us. Considering the current events we still want to do our BEST to get your orders to you as quickly as possible. After placing your order , there will be a processing time of a few days. After this , You should receive a shipping confirmation with a tracking number. If your items are delayed and you need any help at all please do not hesitate to Contact us at Help@DonutsDumbbellsDreams.com

PRICING

All items are priced in USD.

SPLIT SHIPPING

Some Orders may be Shipped in separate parcels to ensure your items can arrive as quickly as possible. This will not affect your shipping fees, we took this on so you could have your treasures as soon as possible. 

CUSTOMS & FEES

While we did not experience this ourselves, sometimes orders needing to cross an international border are subject to customs & duties. 

Orders being shipped outside of the United States are sometimes subject to customs or duty fees. The fees are governmental in nature and not charged by us. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us.

RETURNS & EXCHANGES

Unfortunately we cannot accommodate exchanges or returns . For Quality issues and concerns with any products please contact Help@DonutsDumbbellsDreams.com

OTHER ISSUES

If you have any issues with your items at all please contact us and we will do our very best to resolve the problem. You can email at any time with any questions or concerns Help@DonutsDumbbellsDreams.com